Shipping policy
We use Hermes or DHL for shipping, depending on availability. Our shipping fee includes costs for packaging and shipping.
Within Germany
- Up to 0.5kg (Großbrief): 1.80€
- Up to 20kg 7€
- Orders over 50€: no shipping cost
Within the EU
- Up to 2kg: 10€
- 2-10kg: 20€
- 10-20kg: 25€
- Orders over 100€: no shipping cost
Switzerland / United Kingdom
- Up to 2kg: 20€
- 2-10kg: 30€
- 10-20kg: 50€
- Orders over 200€: no shipping cost
Delivery Time:
Please understand that as a one-person operation, I may not always be able to match the delivery times of large companies. I strive to pack and ship products as quickly as possible; depending on workload, this can take between 3-7 business days.
Since I order books in small quantities from the printer, high order volumes may cause delays if I need to reorder certain books from the printer.
Longer delivery times should be expected for shipments outside of Germany.
Returns:
Free returns are possible within 14 days. Please contact us via email via kontakt (ät) dragonpulpgames . com